Privacy policy

Privacy Policy
Last updated: [June 19, 2025]

This Privacy Policy explains how mz.universum ("I", "me", "my", "the Site") collects, uses, and protects your personal information when you visit or make a purchase from mzuniversum.com ("the Site") or interact with me in any way.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site or Services.

1. Who I Am

I'm an Australian-based artist and store owner. This Site is powered by Shopify and uses Printful for on-demand printing and fulfillment. I respect your privacy and am committed to protecting it.

I handle your personal information in accordance with:

The Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)

  • The EU/UK General Data Protection Regulation (GDPR) for European and UK customers
  • US privacy expectations (including CCPA, where applicable)

2. What I Collect

Depending on how you interact with my Site, I may collect the following:

Information you provide directly:

  • Name, address, email, and phone number
  • Order and payment details (via Shopify/Printful/Stripe/PayPal)
  • Account details if you register
  • Messages you send to me via contact forms or email

Information collected automatically (via Cookies, Shopify analytics, etc.):

  • IP address
  • Browser and device details
  • Pages visited and time spent
  • Cart behavior and order history

Information from third parties:

  • Shopify and Printful for order and shipping info
  • Payment providers for payment verification
  • Ad platforms (if you click on one of my ads)

3. How I Use Your Info

I use your personal data to:

  • Fulfill your orders and deliver products
  • Process payments and provide customer support
  • Send updates about your orders
  • Improve the website and user experience
  • Show you relevant marketing (if you’ve opted in)
  • Comply with legal obligations

For customers in the EU/UK, my lawful bases for collecting and processing personal data include:

  • Contractual necessity (e.g. to fulfill orders)
  • Consent (e.g. for email marketing)
  • Legitimate interests (e.g. site analytics, fraud prevention)

4. Cookies and Tracking

I use cookies and similar technologies to:

  • Run analytics
  • Remember your settings
  • Enable cart and checkout
  • Show tailored ads (when applicable)

You can manage cookies in your browser settings. Some features may not work properly without them.

Shopify cookie policy: https://www.shopify.com/legal/cookies

5. Disclosure of Personal Information

I may share your info with:

  • Shopify, to run my store
  • Printful, to fulfill and ship your orders
  • Payment providers (e.g. Stripe, PayPal)
  • Marketing platforms, where applicable
  • Service providers helping with analytics, shipping, and IT

I do not sell your personal data.

If legally required (e.g. for fraud or law enforcement), I may share information with authorities.

6. International Transfers

As I use Shopify (Canada/USA) and Printful (USA/EU), your data may be stored or processed outside Australia, including the US, UK, and EU.

For Australian users: I take reasonable steps to ensure overseas services handle your data in a way that complies with the APPs.

For EU/UK users: I rely on standard contractual clauses or equivalent legal mechanisms when transferring data internationally.

7. Your Rights

Depending on where you live, you may have rights to:

  • Access, correct or delete your data
  • Object to or restrict processing
  • Withdraw consent (e.g. unsubscribe from emails)
  • Lodge a complaint with your local data authority
  • Request a copy of your data

Australian customers can contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/ if you’re not satisfied with how I handle your data.

8. Data Security & Retention

I take data protection seriously. Your personal info is stored securely via trusted platforms (Shopify, Printful, payment processors).

No system is 100% secure, so please use strong passwords and avoid sharing sensitive info over email.

I retain your info as long as needed to fulfill orders, comply with legal obligations, or for tax/reporting purposes.

9. Anonymity & Pseudonymity (Australian Privacy Principle 2)

Where lawful and practical, you may interact with me anonymously or using a pseudonym — for example, browsing the site without registering. However, full anonymity may not be possible when making purchases or requesting support.

10. User-Generated Content

If you leave product reviews or comments, they may be visible to others. Please avoid sharing sensitive or private info in public areas of the site.

11. Children

My site is not intended for children under 16. I do not knowingly collect personal info from anyone under this age. If you believe a child has shared info with me, contact me to request deletion.

12. Changes to This Policy

This Privacy Policy may be updated from time to time. I will update the "Last updated" date at the top when changes are made.

13. Contact Me

If you have any questions, need to access your information, or wish to make a complaint, you can reach me at:

Email: mz.universum@gmail.co